About this Talk
UK citizens have high expectations when it comes to using digital services. The private sector has given them easy-to-use apps and portals that present a joined-up, omnichannel experience across any device or platform. Now they expect the same when using online government services too.
So how can you overcome decades of siloed infrastructure to deliver on these expectations? The answer lies in unifying your service and operational IT.
By utilising ServiceNow’s IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities, Public Sector organisations can drastically improve their citizen experience, gain better governance, save costs and drive growth. Join one of the UK’s leading public sector ServiceNow partners, FlyForm, and discover:
• Why providing the ultimate citizen experience matters
• The potential challenges you face and how to overcome them
• How to combine ITSM and ITOM to transform service delivery
• The key considerations to make - and how to get started right now