Sinead Krzyzyk Beverley Byford Brian Gray Joanne Punton

Simplifying Employer Deductions: using data and research to speed up child maintenance payments

A Talk by Sinead Krzyzyk , Brian Gray , Joanne Punton and Beverley Byford

About this Talk

The story of how the Simplifying Employer Deductions team began its transformation of the 'Deductions from Earnings Orders' process - where child maintenance owed is taken straight from a parent's income by their employer to be sent to the parent with the care of the child. Through looking at the end-to-end process, collaborating with colleagues across the department and researching with employers, the team have enabled data-driven decisions and reduced failure demand. We end our story by showing how this learning will be incorporated into developing an efficient lightweight management system.

16 March 2023, 10:00 AM

10:00 AM - 10:40 AM

About The Speakers

Sinead Krzyzyk

Sinead Krzyzyk

Senior Product Manager, DWP Digital


Brian Gray

Brian Gray

Senior Business Analyst, DWP Digital


Joanne Punton

Joanne Punton

Business Analyst, DWP Digital


Beverley Byford

Beverley Byford

Delivery Manager, DWP Digital