Mark is an experienced strategic leader with over 20 years of experience in and around local government in digital, technology, and change roles with experience delivering large, complex, multi-partner projects and IT change programmes. He has expertise in managing IT service delivery in insourced and outsourced environments including joint venture companies and is passionate about public service and enabling organisations to deliver the best outcomes for citizens. Before joining Netcall, Mark was CIO and Director of Business Change for Sheffield City Council for five years. He has also held senior leadership roles with Rotherham Council, Nottingham City Council, and Middlesbrough Council. He also worked for Methods in their public sector team. Mark has been featured in the CIO 100 list of the UK's most influential CIOs and was previously Digital Leaders Local Champion for Yorkshire and the Humber.