Kathryn Vickers

Kathryn Vickers

User Researcher
DWP Digital

About this Speaker

Kathryn Vickers is a User Researcher on Universal Credit. Kathryn is responsible for user research to support product design decisions relating to improving how internal users and UC claimants engage with the live UC Service. Kathryn has worked across a range of industries including legal and finance, and before this role she worked on front line delivery and service design for a third sector organisation supporting ex-offenders.