Norfolk County Council
Talks covered by this speaker
The crucial role of Local Authorities in tackling digital poverty in the UK
Topics covered by Gail
About this Speaker
Gail Harvey is the Programme Manager for Norfolk County Council’s Digital inclusion strategy - Norfolk County Council. Gail has worked in change management for 35 years both in the private and public sector in a variety of roles from Business Analyst, Business Process Reengineering Consultant, Project, and Programme Management.
Gail is currently managing Norfolk’s Digital Inclusion implementation programme working alongside colleagues and partners from across the council, the District Councils, the Norfolk and Waveney Integrated Care Board, Voluntary sector, Microsoft, and the community to turn words into reality on the ground.
The pace of change and embedding of digital services has surged forward over the last few years. At the same time, the impact of digital exclusion has been keenly felt by those who are disproportionately affected: in many cases widening inequalities that already existed. The pandemic exacerbated this further.
In Norfolk we are proud of how we are supporting residents to become more digitally included, providing both access and skills enabling our residents to have digital skills for work, to engage with their communities and local resources, and to thrive in today’s increasingly digital world.