Amy Courtney

Amy Courtney

Head of Service Design
DWP Digital

Topics covered by Amy

About this Speaker

Amy is Head of Service Design at DWP Digital. She has experience of working on large-scale transformational change projects looking to uncover both the customer need and business value, whilst using design thinking to unearth the real problems. Helen is a Lead Service Designer working in Central government and is also studying for her Masters of Research at the Royal college of Art, in conjunction with Imperial College London. She has previously worked for the NHS and private sector clients. She is focussed on equitable design with a desire to ensure that services are accessible to everyone.